All automations included in Operate tier

8 Automations. 20+ Hours Saved.
Every Week.

Every automation is pre-built, tested, and deployed on your dedicated private server. Fully customized with your clinic name, hours, and messaging. Live in 48 hours.

8
Automations
20+
Hours saved/wk
48h
Setup time
ROI
In 30 days
01
5 hrs/wk saved

Appointment Reminder Sequences

Reduce no-shows by 40–60%

Personalized reminders at 48h, 24h, and 2h before every appointment — across SMS and email. Patients confirm, reschedule, or cancel by replying. Front desk sees updates instantly.

  • 3-touch sequence per appointment
  • Two-way SMS confirmation
  • Auto-syncs with booking system
  • Suppresses if already confirmed
Appointment Reminder Sequences — Live Preview
48h before
Hi Marcus! Reminder: you're booked at Riverside Chiro tomorrow at 2:30 PM. Reply C to confirm. See you soon!
Patient replies
C
Agent confirms
You're all set, Marcus! See you tomorrow at 2:30 PM. Parking is available in the lot on the left.
Automated · Runs 24/7
02
4 hrs/wk saved

No-Show Recovery & Rebook

Recover 30–50% of missed appointments

When a patient misses their appointment, a recovery SMS fires within 10 minutes with a frictionless rebook link. Most practices recover 1–3 appointments per week from this alone.

  • Fires 10 min post-no-show
  • 2-attempt max (never spam)
  • Auto-logs rebook in calendar
  • Hands off to reactivation at 48h
No-Show Recovery & Rebook — Live Preview
10 min after missed appt
Hey Janet, we missed you today at 11am! No worries — life happens. Ready to reschedule? [book online] — Riverside Chiro
Patient replies
Yes! I just rebooked for Friday
Agent confirms
Perfect! See you Friday — we'll send a reminder the day before.
Automated · Runs 24/7
03
2 hrs/wk saved

Google Review Requests

+8–15 new 5-star reviews per month

Sent 4 hours after a completed visit — when patient satisfaction is highest. One link, one tap. Most practices go from 15 reviews to 100+ within 90 days.

  • Smart timing (4h post-visit)
  • 1 request per 90 days per patient
  • Suppresses after complaints
  • Tracks review velocity
Google Review Requests — Live Preview
4 hrs post-visit
Hi David! Hope your visit with Dr. Smith went well today. If you have 60 seconds, a review would mean the world to us: [leave a review]
David leaves review
Dr. Smith was amazing, relief after just one visit!
Agent thanks
Thank you so much, David! We truly appreciate it. See you next time!
Automated · Runs 24/7
04
6 hrs/wk saved

After-Hours FAQ Responder

Zero missed leads after 6pm

When the clinic is closed, ClinicClaw answers questions, captures new patient leads, and books appointments — automatically. New patients at 11pm get a response in seconds.

  • Active after clinic hours & weekends
  • Captures lead name + phone
  • Notifies owner of new leads instantly
  • Web chat widget included (Operate+)
After-Hours FAQ Responder — Live Preview
11:47 PM — New patient texts
Hi, do you take Blue Cross insurance? I've been looking for a new chiropractor
Agent responds instantly
Hi! Yes, we're in-network with Blue Cross. We'd love to have you — first visits are about 60 min. Book here (takes 30 sec): [book online] We open at 8am if you have other questions!
Owner notified
Internal:New lead at 11:47pm: prospective new patient, Blue Cross, asked about insurance. Phone: +1555...
Automated · Runs 24/7
05
3 hrs/wk saved

New Patient Welcome Sequence

Maximize first-visit show rate

From the moment a new patient books, a 3-message welcome sequence builds anticipation, reduces anxiety, and gives them everything they need for a great first visit.

  • 3-message sequence over 48h
  • Includes prep instructions
  • Day-after follow-up drives rebooks
  • Suppresses if patient cancels
New Patient Welcome Sequence — Live Preview
On booking
Hi Sarah! Welcome to Riverside Chiro — so glad you booked! First visit is [date] at [time]. Here's what to expect: [new patient info]
24h before visit
Hi Sarah, see you TOMORROW at 2pm! Bring your insurance card + arrive 10 min early for intake forms. Any questions? Just reply here.
Day after visit
Hi Sarah! Hope you're feeling great after yesterday. Ready to book your next visit? [book online]
Automated · Runs 24/7
06
4 hrs/wk saved

Insurance FAQ Responder

Handle the same 20 questions automatically

Your front desk fields the same insurance questions every day. ClinicClaw handles them all — instantly, accurately, 24/7 — while escalating anything that needs a human.

  • Handles 20+ common insurance questions
  • Custom answers for each clinic
  • Escalates billing disputes to owner
  • Always offers to book
Insurance FAQ Responder — Live Preview
Patient texts at 9am
Do you accept Aetna? I just switched jobs and my insurance changed
Agent responds
Yes! We're in-network with Aetna. We'll verify your specific plan before your first visit so there are no surprises. Ready to book? [book online]
Patient books
Perfect, just booked for Thursday!
Automated · Runs 24/7
07
3 hrs/wk saved

Monthly Reactivation Campaigns

Re-engage 8–15% of lapsed patients monthly

Every Tuesday, ClinicClaw identifies patients who haven't booked in 60+ days and sends a personalized, seasonal outreach. It's the 'lost revenue you didn't know you had.'

  • Runs automatically every Tuesday
  • Filters patients inactive 60-180 days
  • Seasonal/personalized templates
  • Respects opt-outs instantly
Monthly Reactivation Campaigns — Live Preview
Tuesday 10am — auto sends
Hi Tom, it's been a while since we saw you at Riverside Chiro! How are you feeling? We have openings this week if you're due for a visit: [book online]
Tom replies
Actually yeah my back has been bothering me. Do you have anything Thursday?
Agent books
Absolutely! Looks like we have 10am and 2pm on Thursday — which works better for you?
Automated · Runs 24/7
08
1 hr/wk saved

Referral Tracking & Thank-You

Turn happy patients into a referral engine

When a new patient mentions who referred them, ClinicClaw automatically thanks the referrer. Small gesture, massive loyalty. Word-of-mouth becomes a system, not an accident.

  • Auto-detects referral in intake
  • Sends thank-you to referrer
  • Tracks referral source over time
  • Optional: referral incentive program
Referral Tracking & Thank-You — Live Preview
New patient intake
I heard about you from my coworker Marcus Rodriguez — he said Dr. Smith was amazing
Agent detects referral
Hi Marcus! Just wanted to say thank you — your coworker Sarah just booked her first visit at Riverside Chiro because of you! You're the best.
Post-first-visit
Hey Marcus, Sarah just had her first visit and she's thrilled. Thanks again for the referral — we really appreciate you.
Automated · Runs 24/7

All 8 automations. Deployed in 48 hours.

Each automation is pre-built and customized for your practice. You review everything before it goes live. No surprises.

Operate = all 8 · Launch = reminders + no-show + reviews