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Vera for Orthopedics

Orthopedic Reviews Don't Generate Themselves. Vera Makes Sure They Do.

A five-star review from a patient who went from unable to walk to running a 5K is worth more than any paid ad. The problem is that satisfied orthopedic patients almost never leave reviews on their own. Vera fixes that with automated, perfectly-timed SMS review requests.

3.8x
More reviews per month
22%
Average click-through on review requests
4.9
Average star rating for Vera users

Orthopedic patients who have successful outcomes are among the most motivated review-writers in healthcare — if you ask them at the right time. Most practices miss the window entirely. The front desk is busy, the patient has already left, and the moment of peak gratitude passes without being captured.

Vera solves this with a simple, well-timed SMS sent 48 hours after the appointment — or at a custom milestone like post-op day 30. The message is personalized, brief, and includes a direct link to your Google review page. No searching, no friction, one tap.

Beyond the direct business impact, a growing library of authentic Google reviews compounds over time. It improves your local SEO ranking, shows up in Maps results when patients are searching for orthopedic care, and builds trust with prospective patients who research you before calling.

How It Works

1
Appointment marked complete
When a patient's appointment is logged as complete in your scheduling system, Vera starts the review request clock.
2
Personalized SMS sent at peak satisfaction
48 hours post-appointment (or at your chosen milestone), Vera sends a personalized review request with a direct Google link.
3
Click-through tracked
Vera logs every click so you can see exactly how many patients engaged with the request and identify your highest-converting timing.
4
Review volume grows automatically
No manual work. Every new appointment automatically feeds the pipeline. Your review count grows while you focus on patients.

Common Questions

Can we customize the message to match our practice's voice?
Absolutely. Vera's message templates are fully customizable. You can adjust the tone, include the provider's name, and reference the specific type of appointment.
What if a patient had a bad experience?
Vera sends review requests by default to all completed appointments. You can configure a filter to exclude specific patient records or appointment types if you have a concern about a particular case.
Does this violate any HIPAA rules?
No. The review request message does not contain clinical information — just the practice name, a thank-you, and a Google link. We recommend not referencing specific procedures in the message, and Vera's default templates are designed with this in mind.

Ready to deploy Vera in your Orthopedics practice?

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