91% of Plastic Surgery Patients Read Reviews. How Many Are They Finding for You?

Plastic surgery review generation has a timing problem. Most practices ask for reviews immediately after an appointment — when the patient is still swollen, bruised, and not yet seeing results. That is the worst possible moment. Patients who haven't seen their final results are unlikely to leave a glowing five-star review.

Vera solves this by timing the review request to the 90-day post-op milestone — when swelling has resolved, the patient has seen their full results, and their satisfaction is at its peak. This single change is responsible for the dramatic difference in both review quantity and quality that ClinicClaw practices see.

Beyond timing, Vera's messages are personalized to each patient — referencing the procedure type at a high level (kept HIPAA-appropriate), the provider's name, and your practice. The result is a message that feels like a personal follow-up from your team, not an automated blast. Click-through rates average 24 to 31% for plastic surgery practices.